Privacy policy

1. Introduction

At VintageHour, we respect your privacy and the protection of your personal data.
We are committed to providing a secure, transparent, and trustworthy experience in accordance with European data protection regulations (GDPR).

This policy explains how we collect, use, and protect your information when you use our website.

2. Who We Are

The online store VintageHour is operated by:

Eduard Diaconu
📍 Strada Topolog nr. 4, Râmnicu Vâlcea, Romania
📧 eduard.diaconu1991@gmail.com

Our platform is powered by Shopify, allowing us to provide secure and reliable services.

3. What Data We Collect

We may collect the following information:

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Order and transaction details
  • Device information (IP address, browser, etc.)
  • Website activity (viewed products, cart, preferences)

4. How We Collect Data

We collect data:

  • Directly from you (orders, forms, contact)
  • Automatically (through cookies and similar technologies)
  • Through Shopify and our partners

5. How We Use Your Information

We use your data for:

🛒 Order Processing

  • delivering products
  • order confirmations and updates
  • payments and invoicing

🎯 Personalized Experience

  • product recommendations
  • improving the website

📩 Marketing (with consent only)

  • offers and updates
  • promotional campaigns

🔐 Security

  • fraud prevention
  • account protection

6. Data Sharing

We may share your data with:

  • Shopify (store platform)
  • courier services (delivery)
  • payment processors
  • IT and marketing service providers

We do not sell or distribute your data to third parties for commercial purposes.

7. Cookies

We use cookies for:

  • website functionality
  • traffic analysis
  • improving your experience

You can manage cookies through your browser settings.

8. Your Rights

You have the right to:

  • access your data
  • request corrections
  • request deletion
  • restrict processing
  • object to marketing
  • request data portability

For any request:
📧 eduard.diaconu1991@gmail.com

9. Data Security

We take technical and organizational measures to protect your data.
However, no online system is 100% secure.

10. Data Retention

We retain your data only as long as necessary for:

  • processing orders
  • legal obligations
  • customer support

11. Third-Party Services

Our website may contain links to external platforms (e.g., social media).
We are not responsible for their privacy policies.

12. Changes

We reserve the right to update this policy at any time.
The latest version will always be available on our website.

13. Contact

For questions or requests:

📧 eduard.diaconu1991@gmail.com
📍 Strada Topolog nr. 4, Râmnicu Vâlcea, Romania